For Govt Colleges · Rural Clinics · Government Programmes

Bring rural care online.

Deploy a rural digital clinic stack in 2 weeks — assisted teleconsult, WhatsApp AI chatbots for patient follow-ups, ABDM-ready records, and outcome dashboards your programme teams can act on.

ABDM-readyLow-bandwidthMultilingualIndia hostingTraining included

Request a 90-Day Pilot Book a Meeting

Anchored to ABDM · Ayushman Arogya Mandir · eSanjeevani · AB-PM-JAY

ABHA-aware workflows

ABDM-aligned

Works on 2G / 3G

Low-bandwidth first

Hindi + 8 languages

Multilingual + icons

India cloud / on-prem

Data residency

SOPs + training

Govt-procurement ready

The problem

The rural care gap is a systems failure.

Not a shortage of intent — a shortage of digital infrastructure at the last mile.

Distance & travel cost

Patients travel hours and spend hundreds of rupees to reach a specialist — often for a condition that could be triaged remotely.

40–60 km average travel to secondary care

Overcrowded OPDs

PHCs and CHCs lack triage systems. High-risk patients wait alongside low-acuity cases. Specialist time is wasted on avoidable referrals.

3–5 hrs average OPD wait in district hospitals

Paper records = zero continuity

Patient history travels on paper chits. Chronic conditions go untracked. Every visit restarts from zero.

Less than 10% of rural PHCs have digital records

Drop-off after first consult

No follow-up reminders. Chronic care patients — diabetes, TB, hypertension — fall off the care pathway after one visit.

60%+ drop-off in TB follow-up care

Reporting burden

Doctors and ANMs fill manual monthly formats for HMIS. Data is stale by the time it reaches programme teams.

4–6 hrs/week on manual reporting per facility

Why now

ABDM: ABHA creation & record linking at population scale
Ayushman Arogya Mandirs expanding primary care coverage nationwide
eSanjeevani: teleconsultations proven at scale, AI-CDSS being integrated

Source: MoHFW / PIB press releases, Feb 2026

Who it's for

3 audiences. 1 connected stack.

Every role sees what they need. The data flows between them automatically.

Hub

Govt Medical College

Specialist tele-OPD dashboard
Inbound referral queue
Teleconsult advice & summary
Teaching + mentorship workflows
Hub-level outcome reports

Primary deployment

Spoke

Rural Doctor / Clinic

Assisted teleconsult flow
OPD tokens & appointment queue
E-prescription print / SMS
Follow-up lists & reminders
ABDM-ready patient records

Owner

Government Programme

District / state dashboards
KPI monitoring & uptime
Service utilisation heatmaps
Adoption & consult volumes
Audit logs & compliance trail

Solution modules

Six modules. One lightweight stack.

Mix and match per facility type. Deploy incrementally — start with OPD, add teleconsult, then reporting.

Digital OPD

Patient registration, token/queue management, quick clinical notes, vitals capture, and printouts — works on any Android device.

Assisted Teleconsult

Hub-spoke workflow: case intake at the spoke → specialist consult → summary → follow-up instructions. Integrates with eSanjeevani.

Follow-up Engine

WhatsApp/SMS reminders, missed-visit lists, chronic care check-ins for TB, diabetes, hypertension — automated after first consult.

ABDM Readiness

ABHA-aware workflows, consent-ready record linking, facility & doctor registry alignment — built to the ABDM spec.

Diagnostics Capture

Lab and radiology report uploads, result sharing with patients via SMS/WhatsApp, referral attachment management.

Programme Dashboards

Utilisation rates, geography heatmaps, common conditions, turnaround times, and audit logs — for district and state programme teams.

Chatbot Intelligence

What the AI chatbot handles at the clinic level.

The rural health chatbot is a non-clinical care-access assistant — it registers patients, prepares them for teleconsult, sends reminders, and feeds programme dashboards. Clinical decisions always stay with the doctor.

Registers patients, collects demographics, symptoms, and language preference — routes into OPD or teleconsult workflow

Guides assisted teleconsult intake at spoke clinic level: tokening, pre-consult data collection, referral attachment prompts

Sends medication and visit reminders, missed follow-up nudges, appointment confirmations, and chronic-care check-ins

Supports frontline staff with multilingual prompts, icon-assisted UI, audio-first interactions, and low-bandwidth mode

Feeds programme dashboards with structured data: visit volume, follow-up completion, service utilisation rates

ABDM readiness: structured patient data collection aligned with national digital health standards

Absolute hard limit — built into the bot

→Never diagnoses symptoms or recommends medications

→Never replaces a clinical consultation

→High-risk symptom patterns trigger immediate human escalation

→All clinical decisions, emergencies, and prescriptions require a qualified clinician

Packages

Pilot first. Scale with evidence.

Government buyers get clarity, measurable outcomes, and a documented path to scale — before any large commitment.

Rural doctor / 1–5 clinics

Clinic Launch

Single facility or small cluster

Live in 10–14 days

One-page facility site
WhatsApp lead capture
OPD token & appointments
Follow-up lists
Bilingual pages
Basic reporting

Request a pilot

Recommended start

College + 20–50 spokes

Hub-Spoke Pilot

District-level 90-day pilot

Live in 6–10 weeks

Assisted teleconsult workflow
Referral intake + AI Triage Chatbot
Specialist scheduling
Dashboards (hub + district)
Training + SOPs
Support model + SLA

Request a pilot

State / national programme

Programme Scale

Multi-district rollout

Live in 3–6 months

Multi-district deployment plan
Governance dashboards
ABDM + HMIS integrations
Security hardening
Helpdesk + change management
Audit trails + compliance docs

Request a pilot

Implementation

From pilot scope to full rollout.

A phased plan so every stakeholder knows what happens when.

Week 0

Discovery + scope lock

Pilot scope defined: districts, facility types (PHC/CHC/AAM), languages, expected volumes, referral pathways.

What we need: geography brief, facility list, KPI targets

Week 1

UI build + bilingual copy

Digital OPD, teleconsult flow, follow-up engine, and dashboard skeleton built. Multilingual copy and icons completed.

What we need: logo, language pair, sample patient flow

Week 2

Training + go-live

Staff training at 1 hub and 3 spokes. SOPs handed over. Go-live on target facilities. Iterate on feedback.

What we need: staff roster, training venue access

Weeks 3–6

Full pilot expansion

Expand to all 20–50 spokes. Weekly review calls. KPI tracking dashboard live. Issue log maintained.

What we need: weekly ops contact from programme side

Week 8 / 12

Pilot evaluation + scale proposal

Pilot report with KPIs, learnings, and cost-per-consult. Full procurement pack submitted for district/state expansion.

What we need: sign-off authority identified

Security & compliance

Built to meet government standards.

RFP-ready documentation available for all items below.

Low-bandwidth by design

Lightweight pages (<100 KB), offline-first capture, sync-when-online. Works on 2G, Android kiosks, and shared tablets.

Multilingual + assisted mode

Icons and audio prompts for low-literacy users. Hindi + regional language support. Kiosk-friendly UI.

Security baseline

Role-based access control, TLS encryption in transit, AES-256 at rest, audit logs, automated backups.

Data governance

Minimal data collection principle. Consent flows where required. Retention policy documented. DPA with government entity.

Training & change management

SOPs for every user role. Staff training at go-live. Refresher session at Week 4. Dedicated helpline during pilot.

Monitoring & SLA

Uptime monitoring, adoption tracking, consult volume dashboards, turnaround time measurement, and issue tracking.

Procurement pack includes:concept note (PDF), technical architecture summary, security baseline doc, pilot scope & KPI framework, and a scale proposal — formatted for govt procurement workflows.

FAQ

Common questions.

Start the conversation

Request a pilot slot.

We onboard a limited number of pilots per quarter. Share your geography and we'll send a concept note within 48 hours.

Limited pilot slots — Q2 2026 onboarding open now

National programme anchors

ABDM (Ayushman Bharat Digital Mission)

Ayushman Arogya Mandir (AAM)

eSanjeevani — national telemedicine

AB-PM-JAY health insurance

WhatsApp Request Pilot